Narcolepsy Technical Help

If you are having difficulty accessing content on this Web site, we encourage you to review the following minimum technical requirements and make sure that your computer and computer programs meet them.

Viewing Video Content

The default video format is QuickTime video. Captions are available in both Flash video and QuickTime formats.

Have JavaScript turned on in your browser for optimal site performance. To view the videos, you will need current versions of the plug-ins installed in your browser.

Viewing Video and Interactive Activities in Flash

The Flash videos and interactive features on this site require version 7 or later of the Flash plug-in. Many current browsers have this program built in. However, if you need this plug-in, please visit

Viewing Video in QuickTime

The QuickTime videos on this site require version 6 or later of the QT plug-in. You may download and install the latest version of the free QuickTime player by visiting the Apple Web site at

PDF Files

This site includes Adobe PDF files (.pdf). To open and print the PDF files, you will need the Adobe Reader, available from

Enlarge Images: Pixel Requirements

This site has images that offer you the option to "enlarge image." To view the complete enlarged image, your screen must be at least 786 pixels high.