Healthy Sleep Technical Help

This Web site includes video content (in both Apple QuickTime and Windows Media Player formats), interactive media content in the Macromedia Flash format, and PDF documents. Here is information on each of those formats.

Viewing Video Content

You will be asked to choose video player settings before watching a video on this site. For the optimum user experience, we recommend selecting the “High-Speed” option for QuickTime. This option offers the best overall video quality, as well as the ability to turn captions on or off while viewing. QuickTime is now available for Windows as well as Mac OS.

If you are having difficulty streaming the high-speed versions of the videos, or if you have a slow or dial-up connection, try changing your video player settings to the Dial-Up option for either QuickTime or Windows Media Player.

Both QuickTime and Windows Media Player files are captioned. PC users may not be able to view captions using the Windows Media Player with the Web browser Firefox. If you use Firefox and would like to view captions, change your video player settings to QuickTime.

To view the videos you will need current versions of the plug-ins installed in your browser.

You may download and install the latest version of the free QuickTime player by visiting the Apple Web site at quicktime/download/.

You can download the latest version of Windows Media Player for Windows at windows/windowsmedia/mp10/.

You can download the latest version of Windows Media Player for Mac at /mac/otherproducts/ otherproducts.aspx?pid=windowsmedia.

Viewing Flash Interactive Activities

The Flash activities, such as the Sleep Lab, on this site require Version 7 or later of the Flash plug-in. Many current browsers have this program built in. However, if you need this plug-in, please visit

PDF Files

This site also includes Adobe PDF files (.pdf). To open and print the PDF files you will need the Adobe Reader, available from